There are more than 485 million conversations with 2 million CBT breakthroughs across 65 countries. It has successfully developed Wysa- an AI chatbot leveraging evidence-based Cognitive-Behavioral Techniques (CBTs) to provide high-quality mental health support.
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Wysa is a popular Indian start-up of conversational AI focused on helping users self-manage stressors with AI-guided listening and professional experts all the time. It is backed by marquee investors including Tiger Global, Think Investments, Harbor Spring Capital, Fidelity, and Malabar Investments, among others. The conversational messaging startup entered the unicorn club in April last year. According to its website, Gupshup powers over six billion messages per month. It enables customer engagement through conversational AI. Gupshupįounded by IIT-Bombay alumni Beerud Sheth, smart messaging platform Gupshup is headquartered in the Silicon Valley, with a presence in India. It is backed by Stellaris Venture Partners, Pi Ventures, Flipkart’s Kalyan Krishnamurthy, Udaan’s Sujeet Kumar, and Deutsche Bank’s Dilip Khandelwal, among others. As last reported by YourStory, with a SaaS (Software as a service) model, LimeChat works with more than 25 D2C brands across the globe. Launched in March 2020, LimeChat is headquartered in Gurugram and claims to help clients provide human-like shopping experiences on chat mediums.
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LimeChatįounded by IIT alumni Nikhil Gupta and Aniket Bajpai, LimeChat is a conversational AI-based chatbot that helps D2C brands improve their websites by leveraging mediums like Facebook Messenger, Instagram, and WhatsApp. Additionally, it is also a part of Cisco India’s accelerator program, Cisco LaunchPad. Senseforth.ai was selected by the Indian Government to build chatbots and voice assistants for its official app platform Umang, last year. It boasts of more than 50 clients including the likes of SBI Card, HDFC Bank, ICICI Bank, RBL Bank, Axis Bank, Nestle, Bosch, Bajaj Auto, and LIC Housing Finance, among others. The full-stack conversational AI solutions provider uses its in-house conversational AI platform A.ware to build smart virtual assistants and voice bots. With offices in Palo Alto, US, and Bengaluru, Senseforth.ai was founded in 2017 by Shridhar Marri, Krishna Kadiri, and Ritesh Radhakrishnan.
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It has become India’s latest unicorn startup after raising $400 million in its Series E funding round. The company says its vision is to bridge the gap between people and machines through voice. Uniphore builds several products, including an AI-driven Intelligent Virtual Assistant, a service that verifies agents to reduce call center fraud, and an AI system that improves agent efficiency with in-call alerts.
Uniphore offers a conversational customer service platform that is powered by AI and automation technologies. Uniphore had been founded in 2008 by Ravi Saraogi and Umesh Sachdev, both of whom had graduated from Jaypee Institute of Information Technology in 2007.
Here are the top 10 Indian startups that are working on conversational AI. Players across industries are increasingly using smart bots to transform customer engagement. Conversational AI is a form of Artificial Intelligence enabling people to converse with applications, websites, and devices in the form of human-like natural language via voice, text, touch or gesture input. Conversational AI is a good solution for Startups who are small in size and limited financially who don’t have the resources to engage with website visitors. Owing to the pandemic, the inability to have one-on-one conversations with customers led businesses to adapt artificial intelligence (AI) and cloud-based customer engagement platforms for seamless customer experience. Learn how these top 10 Indian startups are turning heads with conversational AI
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